Vallow Fishing Companion App
Terms of
Service
The rules and commitments that govern your use of the Vallow fishing companion platform — plain and fair.
Effective Date
June 24, 2026
Version
1.0
Scope
Global — 18+
Contact
service@vallow.us
Sections
24
Topics covered
Age req.
18+
All users
CSAE tolerance
0
Zero exceptions
Please read carefully. These Terms include a binding arbitration clause (Section 20), a class action waiver (Section 20.3), limitations on liability (Sections 17–18), and a strict 18+ age requirement. By using Vallow, you agree to these Terms in full.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Vallow ("we," "our," or "us") governing your access to and use of the Vallow mobile application and all related features and services (collectively, the "Service"). Vallow is a global fishing companion app for anglers of all styles — helping you log your catch, manage your tackle, check fishing weather, and explore a fish species encyclopedia. By registering for or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree, you must not use the Service.
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Acceptance of Terms
1.1 — Binding Agreement

By downloading, installing, registering for, or using any part of the Service, you enter into a legally binding contract with Vallow effective as of the date of your first access. If you are accepting on behalf of a legal entity, you represent that you have authority to bind that entity.

1.2 — Incorporated Documents

These Terms incorporate by reference our Privacy Policy, Community Guidelines, and any other policies we publish within the Service. In any conflict, these Terms shall prevail unless a supplementary policy expressly governs a specific subject matter.

1.3 — Language

These Terms are drafted in English, which is the controlling language. Any translation is for convenience only; in any inconsistency, the English version governs.

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Eligibility & Account Registration
2.1 — Age Requirement

The Service is available exclusively to individuals who are 18 years of age or older. By registering, you represent and warrant that you are at least 18. We reserve the right to immediately terminate any account where we have reasonable grounds to believe the holder is under 18, without prior notice or liability.

2.2 — Accurate Registration

You agree to provide truthful, current, and complete registration information, including your real date of birth. Providing false information to circumvent the age restriction is a material breach of these Terms and grounds for immediate permanent account termination.

2.3 — One Account Per User

Each individual may maintain only one active Vallow account. Creating duplicate accounts to evade bans, suspensions, or enforcement actions is prohibited and may result in permanent termination of all associated accounts.

2.4 — Third-Party Sign-In

You may register via Apple Sign-In or Google. By doing so, you authorize Vallow to receive limited profile information from those providers as permitted by your consent settings, subject to their respective terms and privacy policies.

2.5 — Geographic Availability

The Service may not be available or fully functional in all jurisdictions. Fish encyclopedia species coverage, weather integration, and community features may vary by region. You are responsible for ensuring your use complies with the laws of your country of residence.

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Account Security & Responsibility
3.1 — Credential Security

You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your password with any third party. Vallow will never request your password through any communication channel.

3.2 — Unauthorized Use

Notify us promptly at service@vallow.us if you suspect unauthorized use of your account. To the fullest extent permitted by law, Vallow is not liable for losses arising from unauthorized use prior to your notification.

3.3 — Account Responsibility

You are fully responsible for all activity occurring through your account, including all catch records logged, gear items added, community content published, and purchases made, whether or not personally initiated by you.

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The Service
4.1 — What Vallow Offers

Vallow is a global fishing companion app providing:

  • A personal fishing logbook for manually recording catch details including species, size, bait, technique, date, and accompanying photos
  • A gear and tackle inventory manager for cataloguing fishing equipment
  • A fishing weather feature assessing daily conditions including wind, pressure, temperature, precipitation, and moon phase
  • A fish species encyclopedia with identification guides, habitat information, behavior notes, and fishing tips
  • Optional community features for sharing catches, tips, and interacting with other anglers
  • Data export tools enabling you to download your complete fishing logbook
  • In-app purchasing for premium features including extended logbook storage and detailed forecasts
4.2 — Service Availability

We strive for continuous availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, infrastructure issues, or events beyond our reasonable control. Weather feature availability depends on third-party weather API uptime.

4.3 — Service Evolution

Vallow is continuously developed. We may add, modify, or discontinue features at any time. We will provide reasonable advance notice of material changes, particularly those affecting catch log formats, premium feature structures, or encyclopedia access.

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Catch & Gear Logging Features
5.1 — Your Logbook Is Yours

Your catch records, fishing notes, and gear inventory constitute your personal fishing logbook on Vallow. This data belongs to you. We store and maintain it on your behalf solely to deliver the logging experience. You may export your complete logbook at any time from Settings > Data > Export Logbook.

We strongly encourage regular logbook exports as a backup practice. Deleted records cannot be recovered after the deletion period has elapsed.
5.2 — Catch Photo Uploads

You may upload photos to each catch record. By uploading photos, you represent and warrant that you have the right to use and share these images. Catch photos must depict actual fishing catches relevant to the record. Uploading deceptive, fabricated, or unrelated imagery as catch evidence violates these Terms.

5.3 — Fishing Spot Privacy
Anglers value their spots. GPS coordinates attached to your catch records are never automatically published. Your precise spot location is protected by default. You maintain full independent control over how much location detail, if any, is visible to other users for each individual catch record.
5.4 — Data Accuracy

Vallow is a personal fishing journal tool. You are responsible for the accuracy of the information you record, including species identification and catch measurements. Vallow does not verify the accuracy of user-submitted catch data. Community catch data should not be relied upon as authoritative biological or ecological information without independent verification.

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Weather Features
6.1 — Informational Purpose Only
Vallow's fishing weather assessment and suitability scores are provided for recreational and informational purposes only. They do not constitute professional meteorological advice and should not be used as the sole basis for making safety decisions while fishing, particularly on open water, in rivers with variable conditions, or in severe weather environments. Always consult official weather services and exercise appropriate judgment before fishing. You are solely responsible for your safety while engaging in fishing activities.
6.2 — Third-Party Weather Data

Weather data is sourced from third-party meteorological APIs. Vallow does not control the accuracy of weather data returned by these providers. We make no warranty as to the completeness, accuracy, or timeliness of weather information displayed within the Service.

6.3 — Location for Weather Lookups

Weather lookups use your current device location (if GPS permission is granted) or a manually entered location. Location data transmitted for weather lookups is used solely for the purpose of returning weather data for that location and is subject to the weather API provider's privacy practices, as described in our Privacy Policy.

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Fish Species Encyclopedia
7.1 — Encyclopedia Content

Vallow's fish species encyclopedia provides educational content including species identification guides, habitat and distribution information, feeding behavior, best fishing seasons, recommended gear and techniques, and conservation status notes. Encyclopedia content is curated and updated by the Vallow team and third-party content contributors.

7.2 — Educational Purposes Only
Encyclopedia content is provided for recreational and educational purposes only. It does not constitute professional ichthyological, biological, or ecological advice. Species identification in the encyclopedia is general; local variations may exist. Conservation status information may not reflect the most current assessments in all jurisdictions. Always consult local wildlife authorities and official sources for regulatory and conservation decisions.
7.3 — Community Contributions

Where Vallow allows community contributions to species discussions or tips within the encyclopedia context, such content is user-generated and not vetted by Vallow for scientific accuracy. Vallow does not endorse or validate community-submitted species information.

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User-Generated Content
8.1 — Your Responsibility

You are solely responsible for all content you publish or submit through the Service, including catch records, photos, gear entries, community posts, comments, and fishing tips. By submitting content, you represent and warrant that you own or have all necessary rights to it and that it complies with these Terms and all applicable laws.

8.2 — License Grant

By publishing UGC publicly on Vallow, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, and distribute your content within the Service and in connection with promoting Vallow, subject to your visibility settings. You retain full ownership of all original content you create.

8.3 — No Endorsement

Publication of UGC on Vallow does not constitute our endorsement or verification of that content, including claimed catch sizes, species identifications, or fishing technique effectiveness.

8.4 — Content Deletion

You may delete your content at any time. Deleted content is removed from public view within 48 hours, from production servers within 30 days, and from backup archives within 90 days.

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Community Standards & Conduct
9.1 — The Vallow Community

Vallow's community brings together anglers of all skill levels, fishing styles, and backgrounds. We ask all members to engage with generosity, sportsmanship, and mutual respect — the same values that make fishing a universally beloved pursuit. Constructive technique tips and honest spot recommendations are welcome; harassment, misinformation, and prohibited content are not.

9.2 — Honest Catch Sharing

When sharing catches publicly, you agree to submit accurate information to the best of your ability. Deliberately falsifying catch data (e.g., fabricating weight or size records, submitting catches you did not catch, or misrepresenting species) to deceive the community or claim fraudulent records violates these Terms.

9.3 — No Harassment

You may not use Vallow to harass, bully, threaten, or target any individual. Violations result in immediate enforcement action and may be reported to law enforcement.

9.4 — No Hate Speech

Content promoting hatred or discrimination against individuals or groups based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic is strictly prohibited.

9.5 — Ethical Angling
Content that promotes, depicts, or facilitates illegal fishing activity — including fishing without a required license, exceeding legal catch limits, targeting protected species, or using prohibited methods — is prohibited in community posts and may be reported to relevant fisheries authorities. Vallow supports and encourages ethical, legal, and sustainable angling practices.
9.6 — No Spam

You may not use Vallow community features to post spam, unsolicited commercial messages, or unauthorized product promotions. Fishing brand partnerships or sponsored content must be clearly disclosed as such.

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Child Safety & CSAE Policy
10.1 — Age Restriction

Vallow is exclusively for users 18 years of age or older. We implement date-of-birth verification at registration and apply detection measures to accounts suspected of being operated by minors. Confirmed underage accounts are immediately and permanently terminated with all associated data deleted.

10.2 — Parental Notification

If you are a parent or guardian and believe a minor has created a Vallow account, contact us immediately at service@vallow.us. We will investigate and, where confirmed, permanently delete the account and all associated data without delay.

10.3 — Child Sexual Abuse and Exploitation (CSAE)
Zero tolerance — absolute and without exception. Vallow enforces an unconditional zero-tolerance policy toward any content, conduct, or activity that constitutes, facilitates, promotes, or glorifies Child Sexual Abuse and Exploitation (CSAE) in any form. Prohibited conduct includes without limitation: child sexual abuse material (CSAM); grooming, solicitation, or exploitation of individuals under 18; and any content depicting, targeting, or endangering persons under 18.

We deploy automated CSAM hash-matching on all uploaded media, AI-assisted content analysis on community posts, and dedicated human safety reviewers. Upon confirmed detection or credible report: all associated content is immediately and permanently removed; the responsible account is permanently terminated and all associated identifiers are blocked; a mandatory report is filed with the NCMEC CyberTipline or the legally required equivalent national authority; and we cooperate fully with all resulting law enforcement investigations. CSAE-related terminations carry no right of appeal.

To report: use the in-app Report function on any content or user profile, or email service@vallow.us immediately with subject "CSAE Report." These are our highest-priority safety matter, actioned without delay.
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Intellectual Property
11.1 — Vallow's Property

All rights, title, and interest in the Service — including the Vallow name, logo, application design, interface, software, weather algorithms, fish encyclopedia content created by Vallow, and recommendation systems — are owned by or licensed to Vallow and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use Vallow's trademarks or proprietary marks without prior written consent.

11.2 — Your Content

You retain full ownership of all original catch records, fishing notes, gear inventories, and photos you create and submit to Vallow. Vallow does not claim ownership of your personal fishing logbook content.

11.3 — Encyclopedia Content

The fish encyclopedia content curated and authored by Vallow is the intellectual property of Vallow and may not be reproduced, extracted, or commercially exploited without written authorization. Community contributions to encyclopedia discussions remain the intellectual property of their authors subject to the license grant in Section 8.2.

11.4 — Feedback

If you submit ideas, suggestions, or feedback about the Service, you agree that Vallow may use such feedback freely without obligation. You assign to Vallow all intellectual property rights in such feedback to the extent assignable under applicable law.

11.5 — Copyright Notices

If you believe content on Vallow infringes your copyright, email service@vallow.us with subject "Copyright Notice" including identification of the protected work, identification and location of the allegedly infringing content, your contact details, a good-faith belief statement, and a declaration of accuracy and authority.

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License to Use the Service
12.1 — Limited License

Subject to your full and continued compliance with these Terms, Vallow grants you a personal, non-exclusive, non-transferable, revocable, limited license to install and use the Vallow application on devices you own or control, solely for your personal, non-commercial use to access the Service as intended.

12.2 — Restrictions

This license does not include any right to: sublicense, resell, or commercially exploit the Service or any encyclopedia content; copy, modify, or create derivative works based on the Service; reverse engineer or disassemble any part of the Service; access the Service via automated means including bots or scrapers; or circumvent any security or access control feature.

12.3 — Reservation of Rights

All rights not expressly granted are reserved by Vallow. Unauthorized use terminates your license and may expose you to legal liability.

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In-App Purchases
13.1 — Payment Processing

All in-app purchases are processed exclusively through Apple App Store or Google Play. Vallow does not store your payment card details. We receive only anonymized transaction confirmation tokens and entitlement data.

13.2 — Premium Features

If Vallow offers premium features (such as expanded logbook storage, detailed weather forecasts, or full encyclopedia access): (a) access is non-transferable between accounts; (b) non-refundable except as required by applicable law or app store policy; (c) may be discontinued with reasonable advance notice; and (d) may be forfeited upon account termination for cause.

13.3 — Subscriptions

Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before renewal via App Store or Google Play account settings.

13.4 — No Refund Obligations

Except as required by applicable law or app store policies, all digital content sales and premium feature purchases are final. Refund requests must be directed to the relevant app store platform.

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Third-Party Services
14.1 — Weather API Providers

Vallow's weather feature relies on third-party meteorological data providers. We are not responsible for the accuracy, timeliness, or completeness of weather data returned by these providers. Weather API outages may cause temporary unavailability of the fishing weather feature.

14.2 — Mapping Services

Where Vallow displays maps for catch location viewing or community spot browsing, third-party mapping services are used. These providers are governed by their own terms and privacy policies.

14.3 — External Links

The Service may contain links to external resources such as fisheries authority websites, conservation organizations, or gear manufacturer pages. Vallow is not responsible for the content, accuracy, or privacy practices of any third-party site. Visiting external links is at your own risk.

14.4 — App Store Platform Terms

Use of Vallow from the Apple App Store is additionally subject to Apple's App Store Terms. From Google Play, additionally subject to Google Play's Terms. In any conflict, the applicable platform's terms prevail for platform-specific matters.

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Fishing Regulations & Legal Compliance
15.1 — Your Compliance Responsibility
You are solely responsible for complying with all applicable fishing laws and regulations in the jurisdictions where you fish, including but not limited to: holding all required fishing licenses and permits; observing legal catch limits, size restrictions, and seasonal closures; using only legally permitted fishing methods and equipment; respecting protected species and designated conservation areas; and reporting catches as required by fisheries management authorities. Vallow is not a source of legal fishing regulations and does not provide legal advice on fishing laws.
15.2 — Encyclopedia Conservation Status

Conservation status information in the fish encyclopedia is provided for general educational awareness only and may not reflect current legal protection status in your jurisdiction. Always verify the legal protection status of any species with your local wildlife or fisheries authority before targeting that species.

15.3 — No Facilitation of Illegal Fishing

You may not use Vallow to plan, coordinate, advertise, promote, or log catches resulting from illegal fishing activities. Catch records that appear to document legally prohibited takes (e.g., protected species, illegal methods) may be removed and relevant authorities may be notified where legally appropriate.

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Prohibited Activities
16.1 — Platform Integrity

In connection with your use of the Service, you agree not to:

  • Submit fabricated, plagiarized, or misrepresented catch records or gear entries to deceive the community
  • Use the Service to log, promote, or coordinate illegal fishing activity
  • Impersonate any person, fishing brand, organization, or Vallow representative
  • Access or attempt to access systems or data you are not authorized to access
  • Reverse engineer or tamper with the Service or its underlying technology
  • Use automated tools, bots, or scrapers to interact with the Service without written authorization
  • Systematically extract fish encyclopedia content for commercial use without written authorization
  • Harvest user data or contact information without authorization
  • Use the Service in violation of any applicable fishing law, environmental regulation, or other applicable law
  • Engage in any activity that disrupts or damages the Service or its infrastructure
16.2 — Commercial Exploitation

You may not use the Service to develop competing products, systematically extract Vallow's fish encyclopedia content, or conduct unauthorized commercial activities through the Service. Fishing brands, tackle manufacturers, or guide services wishing to use Vallow for commercial promotion should contact us to discuss appropriate partnership arrangements.

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Disclaimers of Warranty
17.1 — As-Is Basis

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VALLOW DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

17.2 — No Warranty on Weather Data

VALLOW DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF WEATHER DATA OR FISHING SUITABILITY ASSESSMENTS PROVIDED THROUGH THE SERVICE. WEATHER INFORMATION IS SOURCED FROM THIRD-PARTY PROVIDERS OUTSIDE VALLOW'S CONTROL. YOU RELY ON WEATHER FEATURES ENTIRELY AT YOUR OWN RISK AND MUST EXERCISE INDEPENDENT JUDGMENT ABOUT FISHING SAFETY.

17.3 — No Warranty on Encyclopedia Content

VALLOW DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR CURRENCY OF FISH ENCYCLOPEDIA CONTENT, INCLUDING SPECIES IDENTIFICATION INFORMATION, HABITAT DATA, CONSERVATION STATUS, OR FISHING TECHNIQUE RECOMMENDATIONS. ENCYCLOPEDIA CONTENT IS FOR GENERAL EDUCATIONAL PURPOSES ONLY.

17.4 — No Warranty on Community Content

VALLOW DOES NOT ENDORSE, VERIFY, OR WARRANT THE ACCURACY OF ANY USER-GENERATED CATCH RECORDS, FISHING TIPS, SPOT RECOMMENDATIONS, OR OTHER COMMUNITY CONTENT. YOU RELY ON COMMUNITY CONTENT AT YOUR OWN DISCRETION AND RISK.

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Limitation of Liability
18.1 — Exclusion of Consequential Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VALLOW OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING LOSS OF CATCH LOG DATA, LOSS OF PROFITS, PERSONAL INJURY, PROPERTY DAMAGE, OR HARM ARISING FROM RELIANCE ON WEATHER FEATURES, ENCYCLOPEDIA CONTENT, OR COMMUNITY INFORMATION, EVEN IF VALLOW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

18.2 — Aggregate Liability Cap

Vallow's total cumulative liability to you for all claims arising from these Terms or the Service shall not exceed the greater of: (a) the total amount you paid directly to Vallow (excluding amounts paid to Apple or Google) in the twelve months preceding the claim; or (b) USD $50. Where applicable law does not permit certain caps, Vallow's liability is limited to the maximum extent permitted.

18.3 — Essential Basis

The limitations in this Section reflect a reasonable allocation of risk and form an essential element of the agreement between you and Vallow. Vallow would not be able to offer the Service at its current pricing without these limitations.

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Indemnification
19.1 — Your Obligations

You agree to indemnify, defend, and hold harmless Vallow and its affiliates, officers, directors, employees, contractors, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your content; (c) your breach of these Terms; (d) your violation of applicable law, including fishing regulations; (e) your infringement of any third-party right; or (f) any harm caused to other users or third parties through your conduct on the platform.

19.2 — Control Rights

Vallow reserves the right to assume exclusive control of any matter subject to your indemnification. You agree to cooperate fully and may not settle any claim imposing obligations on Vallow without our prior written consent.

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Dispute Resolution & Arbitration
20.1 — Informal Resolution First

Before initiating formal proceedings, contact us at service@vallow.us describing the dispute and the relief sought. We will respond in good faith within 30 days. If not resolved within 60 days, either party may proceed to formal dispute resolution.

20.2 — Binding Individual Arbitration

Except for small claims court matters and except where prohibited by applicable law, all disputes arising from these Terms or the Service shall be resolved by binding individual arbitration administered by a recognized arbitral institution in the jurisdiction of Vallow's principal place of business. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

20.3 — Class Action Waiver

YOU AND VALLOW EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All claims must be brought individually. If this waiver is found unenforceable for any claim, the arbitration provision in Section 20.2 shall not apply to that claim.

20.4 — Jurisdictional Exceptions

For users in jurisdictions where mandatory arbitration or class action waivers are unenforceable (including EU member states and the United Kingdom), these provisions shall not apply to the extent prohibited. Such users retain the right to bring disputes before courts of competent jurisdiction in their country of residence.

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Governing Law
21.1 — Applicable Law

These Terms are governed by the laws of the jurisdiction in which Vallow is incorporated, without regard to conflict of laws principles, except where mandatory consumer protection or data protection laws in your country of residence impose higher standards that cannot be contracted out of.

21.2 — Consumer Rights

If you are a consumer in a jurisdiction with mandatory consumer protection legislation, your statutory rights are not limited by these Terms. In any conflict, your statutory rights prevail to the extent of the conflict.

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Termination & Suspension
22.1 — Your Right to Terminate

You may delete your account at any time via Settings > Account > Delete Account or by emailing service@vallow.us. We encourage you to export your logbook before deletion. Termination does not entitle you to a refund of premium feature fees, except as required by applicable law.

22.2 — Our Right to Terminate or Suspend

We may suspend or permanently terminate your access at any time, with or without prior notice, if we determine you have violated these Terms, engaged in unlawful activity (including illegal fishing), or pose a risk to the safety or integrity of the platform or its community.

22.3 — Effect of Termination

Upon termination, your access ceases immediately. Publicly shared catch records may remain visible unless you request deletion before termination. Provisions that by nature survive termination continue to apply, including Sections 8.2, 11, 16, 17, 18, 19, and 20.

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Changes to the Service & Terms
23.1 — Service Changes

We may add, modify, or discontinue features at any time. We will provide reasonable advance notice of material changes where practicable, particularly for changes affecting catch log formats, weather feature access, encyclopedia content policies, or premium feature structures.

23.2 — Terms Updates

Material changes are communicated at least 14 days before taking effect via in-app notice, push notification, and/or email. Non-material clarifications may be updated without advance notice.

23.3 — Acceptance

Continued use of Vallow after any revised Terms' effective date constitutes acceptance. If you do not accept, stop using the Service and delete your account before the changes take effect.

23.4 — Miscellaneous

These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Vallow regarding the Service. If any provision is found invalid or unenforceable, it shall be modified minimally to make it enforceable, or severed if not possible. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent. Vallow may assign them in connection with a merger, acquisition, or asset sale, with notice to affected users. Vallow is not liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, government actions, infrastructure failures, or weather API outages.

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Contact Us
24.1 — General Inquiries

For questions, concerns, or legal notices regarding these Terms or the Service:

We acknowledge inquiries within 5 business days and respond within 30 days.

24.2 — Legal Notices

Formal legal notices must be submitted to service@vallow.us with subject "Legal Notice." Notices become effective upon our written acknowledgment.

24.3 — CSAE & Child Safety Reports

Use the in-app Report function on any content or user profile, or email service@vallow.us immediately with subject "CSAE Report." These are our highest-priority safety matter, actioned without delay.

© 2025 Vallow. All rights reserved. Terms of Service · Version 1.0 · June 24, 2026